Customer Service Officer (Call Center Agent)

HELIUS TECHNOLOGIES PTE. LTD.

Date: 2 days ago

City: Singapore, Singapore

Salary: SGD 2,500 - SGD 4,500 / mo

Contract type: Contractor

Work Location: Jurong or Changi Business Park (Depending on preferred location and proximity from residence)

Training: First 2 months of training will be conducted at Changi Location.

Afternoon Shifts: 1pm to 10 pm || 2 pm to 11 pm || 3 pm to 12 pm (1 week day off and 1 weekend off)

1. Comfortable with using computer applications and tools.

2. Background in customer-facing roles (front or backend) is preferred.

- Achieve set Customer Centertargets (KPIs) while upholding service quality.

- Ensure accuracy and compliance for customer requests.

- Promote the Bank's products and services through cross-selling.

- Assist customers in transitioning to the Bank's digital platform based on their preferences.

- Uphold professional standards when interacting with customers

- Demonstrate flexibility in work deployment as needed.

- Assist Operations in managing customer requests and transactional follow-ups.

- On the job training will be provided.

If you are keen to explore the above role, please send across your updated resume to Sign in to view email and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

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