Service Engineer

Why join Socomec

Would you like to join an international organization that is committed to digital revolution and is a key player in the green energy sector?

Do you enjoy working in an innovative and dynamic environment?

Are you looking for a challenge in the world of critical power solutions?

If your answers are yes, yes, and yes, we want you to join us and contribute to the growth and development of Socomec!

Purpose of the role

The Service Engineer is responsible for the commissioning of new products, servicing & troubleshooting of installed products and customer and distributor training.

Responsibilities

• Apply installation & commissioning procedures on site

• Customize settings of UPS installations according to its environment

• Test according to customer requirement

• May coordinate the work of technicians on certain projects

• Servicing: execute preventive maintenance operations according to SOCOMEC specifications (replacement of usable parts)

• Troubleshooting of all installed Socomec equipment: diagnostic of installations

• Detect and provide feed-back on recurrent problems

• Run training sessions

• Maintain a sustainable relationship with customers

• Provide basic information on daily use of the machine to customers

• Increase technical level of distributor through training

Requirements

• Diploma in Electrical Engineering

• Technical skills for analysis of problems

• Compliance with safety and reporting procedures

• Possess knowledge on electrical theory & power electronics

• Able to read and understand a single-line diagram