Customer Service Officer

Helius Technologies

Date: 2 days ago

City: Singapore, Singapore

Est. SGD 5,182 - SGD 6,969 / mo ⓘ

Contract type: Full time

Job Type: 1 year renewable contract (long term)

Location: Jurong or Changi depending on preferred location and proximity from residence

Training: First 2 months of training will be conducted at Changi Location

Work Timings: Afternoon Shifts: 1pm to 10 pm/2 pm to 11 pm/3 pm to 12 pm ( 1 weekday off and 1 weekend off )

1 year of Customer service experience in Banking Sector or 5 years of Customer service experience in Non-Banking Sectors.
Fresh Diploma or Bachelor Degree graduates are welcome to apply.
Comfortable with using computer applications and tools.
Background in customer-facing roles (front or backend) is preferred

Achieve set Customer Center targets (KPIs) while upholding service quality.
Ensure accuracy and compliance for customer requests.
Promote the Bank's products and services through cross-selling.
Assist customers in transitioning to the Bank's digital platform based on their preferences.
Uphold professional standards when interacting with customers
Demonstrate flexibility in work deployment as needed.
Assist Operations in managing customer requests and transactional follow-ups.
On the job training will be provided.

Kindly revert with below details in addition to updated resume to Sign in to view email or whatsapp: +65 9473 3867 for faster response.

Current Salary

Exp Salary (in SGD)

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Residential Status in SG

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