Senior Clinic Administrator

Company Overview: Chi Longevity is an evidence-based, tech-enabled healthy longevity clinic business in Asia. Led by the world-renowned healthy longevity clinician scientist, Professor Andrea Maier, Chi Longevity is at the forefront of innovation in Healthy Longevity Medicine.

Her significant experience for 25 years in healthcare management and pioneering work with over 400 peer-reviewed publications have earned Chi Longevity global recognition, as evidenced by the extensive media coverage in publications such as the Financial Times and Business Insider.

Chi Longevity is a fast-growing company with ambitious goals, offering a unique and exceptional opportunity to join a team dedicated to optimising clients' health and slowing down their biological ageing. As a key addition to our team, you will have the chance to contribute to our mission and be a part of this exciting and transformative journey.

Location: Singapore

Hours: Full-time, 5.5 days per week

Reports to: Chief Medical Operating Officer

Role Summary: We are looking for a confident, articulate, and highly capable Senior Clinic Administrator to oversee day-to-day operations across our Singapore facilities. This is a full-time, on-site role for someone who takes pride in precision, leadership, and delivering a seamless, five-star experience for every client.

The ideal candidate is a self-starter who can hold the fort independently when needed, step up without being asked, and collaborate seamlessly as part of a multidisciplinary team. Given our predominantly international clientele, you must be polished, well-spoken, and at ease engaging with multinational guests from diverse cultural backgrounds.

Why Join Us

• Be part of a growing, forward-thinking clinic at the frontier of longevity and preventive health

• Take ownership of clinic operations and team leadership as the business scales

• Work alongside a passionate multidisciplinary team of physicians and health specialists in a boutique, high-touch environment

• Engage with a sophisticated, international, high-net-worth clientele who value excellence and discretion

Key Responsibilities

Client Experience & Operations

• Serve as the primary point of contact for our international clientele — managing inquiries, feedback, and escalations with poise, cultural sensitivity, and professionalism

• Oversee patient flow, appointment scheduling, and front-of-house operations across clinic locations, ensuring every touchpoint reflects our standard of excellence

• Coordinate closely with the clinical team to support seamless care delivery

• Support the onboarding and coordination of health screening packages and wellness programmes

• Coordinate client meals and manage the overall client experience end-to-end

Administration & Compliance

• Oversee administrative processes including medical records management and billing

• Maintain accurate documentation while safeguarding confidentiality and supporting compliance with data protection and healthcare regulations

• Manage medical and non-medical inventory, and liaise with vendors and external partners

• Manage pantry and stationery ordering, ensuring clinics are well-stocked at all times

• Support reporting and contribute to initiatives that strengthen service quality and reputation

Team & Process Leadership

• Run clinic operations independently when required, demonstrating sound judgment and decisiveness without constant oversight

• Proactively identify and resolve operational issues before they escalate — we value initiative over instruction

• Optimise workflows and implement improvements to enhance efficiency and client experience

• Lead, support, and collaborate with the clinic team, fostering a culture of accountability, warmth, and excellence

• Take ownership of ad-hoc projects and initiatives as the clinic grows

Requirements

• Relevant diploma or degree in healthcare administration, business administration, or a related field

• Prior experience in clinic or healthcare facility management strongly preferred

• Exceptional spoken and written English — must be articulate, confident, and polished when engaging with multinational clients and senior stakeholders

• Strong interpersonal skills with the ability to adapt communication style across diverse cultural backgrounds; experience working with international clientele is a distinct advantage

• A proactive self-starter who takes initiative and is comfortable running operations independently as well as leading and working within a team

• Strong client-facing and service-focused skills, with a natural ability to create a warm, professional, and five-star environment

• Experience with medical records management, confidentiality, and data protection compliance

• Understanding of healthcare workflows and medical terminology

• Excellent organisational, multitasking, and problem-solving abilities

• Comfortable with clinic management software (e.g. SGiMED), scheduling systems (e.g. Google Calendar), and office productivity tools

• Demonstrated ability to lead and collaborate within multidisciplinary teams with professionalism, discretion, and empathy

Preferable

• Singaporean / Singapore Permanent Resident

• Prior experience working with SGiMed or similar clinic management systems

• Familiarity with health screening, healthy ageing, geroscience, or lifespan-extension practices in middle-aged, healthy populations

• Fluency in Mandarin or other Asian languages (e.g. Bahasa Indonesia), given the diverse linguistic backgrounds of our clientele.

Application Process

Click "Apply" to submit your application, or send your CV and cover letter to Sign in to view email with the subject line "Application for Senior Clinic Admin."