Hair Salon Manager

Staff Management: Hire, train, mentor, and schedule hair stylists, receptionists, and assistants.

Customer Service: Maintain premium service standards, greet guests, and handle client complaints gracefully.

Operations & Inventory: Track product stock, order backbar and retail supplies, and monitor equipment maintenance.

Financial Oversight: Track sales goals, monitor key performance indicators (KPIs) like rebooking rates, and manage basic budgeting.

Marketing: Promote salon services, manage social media, and run customer loyalty programs.

Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

Recruiting salon staff that meets mandatory educational and licensing requirements.

Preparing work schedules for salon staff.

Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

Monitoring salon supplies and equipment and ordering new stock as needed.

Creating and distributing promotional material to attract new clients.

Addressing and resolving client complaints regarding salon services and employee behavior.

Processing clients’ payments and maintaining accurate financial records.

Ensuring that the salon is clean and well-maintained at all times.