Part-time Customer Service and Admin Assistant| Flexible Hours| Suitable for Students & Fresh Graduates

Organisation Description

Established in 1997, St.Hua Pte. Ltd. has been helping individuals and organisations bridge skills gaps through customised training solutions and industry-focused programmes.

As a growing SME, we provide our team members with opportunities to gain broad exposure across administration, operations, customer support, and business processes while working closely with management.

Overview

We are looking for a proactive and resourceful Customer Service and Admin Assistant to support student engagement and programme operations.

You will engage with prospective students, provide information on our training programmes, and support enrolment activities while gaining hands-on experience in student relations and business operations.

Key Responsibilities

• Respond to customer enquiries via phone, email, and other communication channels

• Provide information on our training programmes and support customer enrolment processes

• Follow up with prospective customer and assist with their programme-related enquiries

• Deliver friendly and professional support throughout the customer learning journey

• Coordinate customer and programme-related matters with internal teams

• Prepare quotations, reports, and administrative documents

• Maintain student records, documentation, and data accuracy

• Liaise with trainers, staff, and external stakeholders to support smooth programme operations

• Provide general customer engagement and administrative support as required

Requirements

• Undergraduate / Graduates in Business, Human Resource Management, Communications, or related fields

• Students from NUS, NTU, SIM, or related institutions are preferred

• Students on credit-bearing internship / LOA / work-study programmes are welcome to apply

• Good written and verbal communication skills

• Proficient in Microsoft Office and online collaboration tools

• Strong organisational skills and attention to detail

• Responsible, proactive, and eager to learn

• Comfortable communicating with customers and external stakeholders

Working Hours

• Monday to Friday, 10:00 - 19:00

Salary

• $12.00 - $16.00/hour

Location

• 5-minute walk from Jurong East MRT

Interested Applicants

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