Business Analyst (SAP Contract-to-Cash/OTC)

Business Analyst (SAP Contract-to-Cash) - SAP SD, CS, OTC, Lead to Cash

• Partner with key stakeholders across finance, credit, customer service and sales to gather detailed requirements for CTC process improvements and automation.

• Conduct thorough business process analysis to identify inefficiencies, bottlenecks, and opportunities for optimization.

• Facilitate workshops and interviews to capture user needs and pain points related to CTC functions.

• Document and analyse existing CTC workflows, identifying gaps and areas for alignment with business objectives.

• Develop clear, concise, and functional specifications for CTC system enhancements based on gathered requirements.

• Collaborate with technical teams to translate understanding of CTC processes into actionable configurations and developments for SAP systems.

• Prioritize and manage a backlog of CTC improvement initiatives, ensuring alignment with business objectives and project timelines.

• Minimum of 5 years of experience as a Business Analyst with good understanding of CTC process flow, data models in SAP

• Experience in business process analysis, gap analysis, process optimizations and requirements gathering.

• Proven track record of successfully collaborating with cross-functional teams to understand and document business needs.

• Strong analytical and problem-solving skills with the ability to identify the root cause/trouble shooting skills.

• Excellent communication and facilitation skills to effectively lead discussions and workshops with stakeholders.

• Ability to translate complex business requirements into clear and concise functional specifications for developers.

• Experience with business process requirements mapping, functional documentation, and documentation tools.

One year renewable contract