CONDO MANAGER

The Condo Manager or Senior Property Executive is responsible for the overall management, operation, and administration of the condominium estate. He/She ensures smooth day-to-day operations, statutory compliance, and delivery of high-quality services, working closely with the Managing Agent and the Management Council.

Key Responsibilities

1. Estate Operations & Maintenance

• Oversee daily operations of the estate including security, cleaning, landscaping, and M&E services.

• Conduct regular inspections of all common property and facilities to ensure safety, cleanliness, and upkeep.

• Plan, coordinate, and supervise preventive and corrective maintenance works.

• Ensure all essential equipment (lifts, pumps, fire systems, etc.) are maintained in compliance with statutory requirements.

2. Vendor & Contractor Management

• Manage performance of service providers, ensuring work is carried out to agreed standards.

• Verify completion of works, certify invoices, and manage service contracts.

• Source quotations, evaluate proposals, and recommend vendors for Council approval.

3. Administration & Finance

• Prepare management reports, circulars, notices, and other correspondence for the Council and residents.

• Assist in annual budget preparation and monitor monthly expenditure.

• Maintain and update estate records including contracts, licenses, warranties, and insurance.

• Oversee collection and usage of petty cash.

4. Council & Resident Liaison

• Act as the primary point of contact between the Council, residents, and the Managing Agent.

• Handle residents’ feedback, disputes, and complaints with professionalism.

• Arrange Council/General Meetings, draft minutes, and implement Council’s decisions.

• Promote good community relations and foster a harmonious living environment.

5. Statutory & Safety Compliance

• Ensure compliance with the Building Maintenance & Strata Management Act (BMSMA) and other regulatory requirements.

• Maintain all statutory records and ensure timely renewal of fire certificates, lift licenses, etc.

• Implement and monitor Workplace Safety & Health (WSH) measures for staff and contractors.

6. Staff Supervision

• Lead, train, and manage on-site staff (technicians, cleaners, security supervisors, etc.).

• Plan duty rosters, monitor performance, and ensure proper conduct of staff.

• Provide guidance and coaching to team members to maintain high service standards.

Qualifications & Requirements

• Diploma/Degree in Estate Management, Building Services, or related field.

• Minimum 2-3 years’ relevant experience in condominium/estate management.

• Strong knowledge of BMSMA and MCST operations.

• Good leadership, communication, and problem-solving skills.

• Proficiency in MS Office and property management systems.