Marketing Executive (Partnerships|Gov |UP4000|Central)

Location: Jalan Besar (Downtown Line)

Contract: 1 year contract (extendable/convertible based on performance & business needs)

Working hours: Monday - Friday, 9AM-6PM

Salary: $3,200 - $4,000

Responsibilities

Merchant & Partner Management

• Provide ongoing operational and relationship management for a portfolio of over 200 merchants and partners

• Support merchant recruitment activities, pipeline tracking, governance monitoring and issue resolution

• Deliver consistent account servicing and maintain positive working relationships

Account Servicing & Stakeholder Coordination

• Serve as a key liaison between merchants/partners and internal stakeholders

• Coordinate operational matters and follow through to ensure timely and accurate resolution

• Support smooth execution of merchant‑related initiatives

Merchant Recruitment & Retention Support

• Assist in identifying, assessing and onboarding suitable merchant partners

• Maintain regular engagement with existing merchants to support retention and continuity

• Support an annual refresh of approximately 15% of the merchant base

Campaign, Governance & Tracking Support

• Maintain merchant pipelines, tracking records and documentation

• Monitor progress of leads, negotiations and partnership milestones

• Ensure compliance with agreed terms and governance requirements

• Provide close operational support during peak periods such as campaigns, renewals and engagement initiatives

• Support the execution of more than 8 curated campaigns annually, involving approximately 120 merchant promotions, including newsletters and digital communications

Requirements

Bachelor’s degree in Business, Marketing or a related discipline

At least 2–3 years of relevant experience in merchant management, partnerships, account servicing or stakeholder coordination

Familiarity with CRM or tracking systems is an advantage

Detail‑oriented with strong coordination and follow‑through capabilities

Comfortable working in a fast‑paced, operations‑driven environment

Basic data tracking and reporting skills preferred

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