1 year Contract Order Fulfillment Administrator (MNC) #HJO

Job Responsibilities:

• Process customer orders accurately and efficiently while ensuring compliance with established procedures and service level agreements (SLAs).
• Prepare and prioritise customer orders to maintain a smooth and balanced order processing workflow.
• Verify order details, including product availability, pricing, customer information, and shipping requirements.
• Monitor order status and update records accurately within the Order Management System.
• Coordinate closely with Customer Service, Warehouse, and Logistics teams to ensure timely order fulfilment and delivery.
• Investigate and resolve routine order discrepancies, escalating complex issues when required.
• Support inventory reconciliation, order verification, and operational accuracy.
• Assist in coordinating logistics and warehouse operations to ensure seamless daily operations.
• Identify opportunities to improve workflows and operational efficiency.
• Participate in cross-functional training across order processing, warehouse operations, and logistics to support business continuity.
• Perform other administrative and operational duties as assigned.

Requirements:

• Diploma or Degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related discipline.
• Prior experience in order processing, order fulfilment, customer service, logistics, or supply chain operations is preferred.
• Familiarity with Order Management Systems (OMS), SAP, or ERP systems is an advantage.
• A proactive team player with strong problem-solving abilities.

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Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA Licence No. 99C4599