Junior IT Business / Capacity Analyst (Business Presentation / Powerpoint Slides / Banking)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Junior IT Business / Capacity Analyst role for our client in Singapore which is a leading global investment bank. You will be creating Powerpoint presentation slides to communicate IT infrastructure capacity planning, utilization metrics, future capacity forecasts, and resource management to stakeholders.

Capacity Planning

• Support in the planning and managing of data centre and network room capacity covering space, power, and cooling.
• Assist in analysing infrastructure utilisation and capacity trends.
• Help prepare short, medium, and long-term capacity forecasts.
• Support planning for new infrastructure deployments and expansion projects.

Inventory & Documentation

• Create Powerpoint presentation slides, reports, and dashboards on IT infrastructure capacity planning, utilization metrics, future capacity forecasts, and resource management to stakeholders.
• Maintain capacity information within DCIM and asset management systems.
• Assist in validating inventory accuracy and infrastructure records.

IT Infrastructure Assessment

• Learn how to assess electrical and cooling infrastructure
• Support the identification of capacity constraints and operational risks.

Data Centre Design & Deployment

• Assist with rack planning and data centre layout activities.
• Learn industry best practices for data centre infrastructure planning.

Collaboration

• Work closely with experienced engineers, operations, facilities and network teams.
• Participate in project meetings and technical discussions.
• Support vendor coordination and infrastructure implementation activities.

• Bachelor's degree in Information Technology, Business or other related field
• Candidates should have strong hands-on Microsoft PowerPoint skills, able to independently create presentation decks and slides without reliance on AI tools (e.g. ChatGPT, Copilot, Claude or similar).
• Strong analytical and problem-solving skills.
• Interest to grow a career in the IT / Data Centre Infrastructure field
• Good communication and teamwork skills.
• Ability to learn quickly and work in a fast-paced environment.
• Good attention to detail and willingness to take ownership of assigned tasks.

Nice-to-have

• Past experience / background in IT infrastructure or Data Centre
• Experience supporting large scale or regulated enterprise environments (e.g. financial institutions).