Ecommerce Operations Product Manager

Job Description

• Analyse user pain points, conduct competitor benchmarking, and identify opportunities to enhance the end-to-end post-purchase experience

• Define and drive product strategies that improve the post-purchase journey for buyers and sellers, balancing user experience, operational efficiency, and business objectives

• Drive the end-to-end product development lifecycle, collaborating with cross-functional stakeholders to deliver high-impact product initiatives

• Understand operational and business workflows to develop tools, platforms, and policy configurations that improve platform effectiveness

Requirements

• Bachelor’s degree in any discipline. A master’s degree is advantageous but not required

• At least 1 year of full-time working experience, excluding internships and part-time working experience,

  in technical product management, technical program management, or analytics-heavy product experience

• Excellent problem-solving skills, critical thinking abilities and data-driven decision-making mindsets

• Good interpersonal skills and comfortable engaging stakeholders

• Strong verbal and written communication skills, with the ability to communicate effectively with technical and non-technical team members

• Adaptable, open-minded, and thrives in a dynamic environment

• Frequent user of AI tools

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs within the Group, you will be considered for roles in the order of your application.