Sales and Operations Planning Specialist

KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2025, we had annual net sales of EUR 11.2 billion.

KONE has consistently been featured on Forbes list of World's Best Innovative Companies, World's Best Employers & World's Largest Public Companies. At KONE, we believe in teamwork and a work culture where everyone can be who they are. This is exactly what makes us strong and successful.

Why this role?

Sales and Operations Planning Specialist will assist and supports S&OP Team Lead to implement and maintaining S&OP process and activities. The responsibilities are including strategic planning, data analysis, preparation of information for Delivery Operations and collaborate with cross-functional teams to execute business processes.

What will you be doing?

Manage S&OP activities

• Assist and support S&OP Team Lead, for example with analysis of product mix trends, forecast accuracy root causes to identify forecast improvements, and lead time trends against assumptions used for the forecasts and commonly agreed One Set of Numbers.

• Perform planning activities including updating MLO and support S&OP Team Lead with Demand Meetings in regions/countries of a Front Line

• Collaborate with CSE and Logistics to ensure delivery accuracy

Order Book Management

• Analyze Order Book especially on lead time trends against assumptions used for the forecasts.

• Collaborate with Construction Managers, Site Supervisors and Project Managers (who are responsible to reflect the schedule of their own projects accurately in SAP S-Plan throughout the project life time) to ensure overall order book quality

• Resolves any planning related master data inaccuracies or issues (such as ensuring generally realistic MS2 to MS5 durations in standard networks).

Key Driver for Project Portfolio & Cost review

• Lead monthly project portfolio and cost review meetings to monitor project performance, milestones, and financial health

• Ensure accurate project milestone tracking through site progress updates from Project Managers

• Review and validate cost performance, including forecast adjustments based on Construction Manager inputs

• Monitor payment milestones in collaboration with the Contracts team to ensure timely collection of downpayments prior to order fabrication and fulfillment of contractual payment terms before project handover

• Identify and track project risks and opportunities to ensure accuracy of cost forecasts in 3Cs and TECW

• Facilitate decision-making by providing insights into cost trends, risks, and project progress

Forecast cost management, SAP support and other ad-hoc tasks

Are you the one?

• 3–5 years of relevant working experience. Finance background would be an added advantage.

• Strong planning and analytical skills

• Proven ability in stakeholder management and cross-functional collaboration

• Advanced proficiency in MS Excel, PowerPoint, and data analysis/comparison

• SAP knowledge and exposure to Power BI are added advantages

• Confident and articulate communicator

• Open to candidates from any industry. Experience in the construction industry would be an added advantage.

• Demonstrates a strong learning mindset and adaptability

What’s On Offer

• Career progression in opportunities within a global organization

• Total reward elements that engage and motivate our employees and help us make KONE a great place to work

• Comprehensive learning and development programs covering a wide range of professional skills

• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.