Museum Ambassador & Assistant

Company Overview

Peranakan Mansion is a private living museum in Singapore’s Joo Chiat heritage district. We celebrate Peranakan culture through exhibits, guided tours, workshops, and events, connecting visitors with history and traditions in an engaging, hands-on way.

Job Summary

Join Peranakan Mansion as a Museum Ambassador and Assistant to deliver engaging tours, manage visitor services, and support daily museum operations, creating memorable cultural experiences for diverse guests.

Responsibilities

• Welcome and engage visitors warmly to create a hospitable and enriching museum experience
• Lead guided tours sharing Peranakan history, traditions, and stories after training
• Set up, support and conduct workshops, events and activities, including light cleaning after sessions
• Manage visitor services such as dress-up and photography to enhance guest participation
• Perform ticketing, cashier duties, merchandise sales, and basic housekeeping to support daily operations
• Multitask effectively across guest services and operational responsibilities to maintain smooth museum flow
• Collaborate proactively with team members to support a positive and efficient work environment
• Adapt to work schedules including weekends, public holidays, peak periods, and extended hours as needed

Competencies and qualifications

• Interest in heritage, history, and local culture
• Familiarity with Peranakan or Chinese culture is a plus but not required
• Communicate clearly and confidently with diverse visitor groups to ensure understanding and enjoyment