Business Operations Analyst (FMCG) #EAT

Singapore | Posted: Jul 30, 2026

ROLES & RESPONSIBILITIES

• Contribute to projects focusing on improving processes, governance structures, and performance management systems.
• Analyze data to support decision-making, identify trends, and provide solutions to issues faced within projects to the Senior Management.
• Contribute to the creation of reports and presentations that communicate project updates, findings, and recommendations and present to executive audiences.
• Execute on project components related to operations strategy development. Assist with market research, analysis, to provide necessary reports for Management’s decisions.
• Provide data analysis sales reports to Operations Excellence Team to assist in sales strategies
• Be aware of store sales and KPI targets, as well as performance targets to accurately record, verify and compilation of sales related commission / incentives / push monies etc.
• Provide support in new stores opening and closing, new products launches and events.
• To act as a liaison to co-manage Brand Ambassadors not limited to rostering consolidation & sales data sharing to Agencies. Maintaining of positive relationship with external vendors & agencies.
• Identify improvement opportunities and communicate suggestions to management to drive operational & cost efficiency.
• Responsible for managing relationships with external vendors and suppliers, ensuring that they meet contractual obligations and quality standards.
• To work with other internal stakeholders and legal department to ensure contractual obligations are met to the best interest of the Organization.
• • Reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company’s processes.
• Responsible to take charge of all operational permit clearance and renewal for smooth operations including airport passes.
• Ensure administrative matters not limited to invoices & payments are made before deadlines.
• Collaborate productively and respectfully with team members & internal stakeholders.
• Adhere to company retail standards, operation procedure, customs compliance and related policy.
• • Any other ad-hoc assignments assigned by Managers to meet the organization & business needs.

Requirements

• Diploma / Degree in relevant discipline
• 1-2 years related business analyst experience from FMCG Retail / Travel Retail industry
• Competent in Microsoft Office Suites and proficiency in Excel (Formula, Pivot Table, Power Pivot, Data Management, Powerpoint for presentation and Power BI for Data presentation (not mandatory but a bonus).
• Must have the ability to be able to create reporting template from scratch with formulas.

For interested candidates, please send your updated resume: ?

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Whatsapp: +65 96272860

Angela Teh Ling Wei

(CEI No.R1104464)

Recruit Express Pte Ltd

EA License No. 99C4599