Account Support Executive (6 Months | Up to $2.8k)

Job Summary

Support campaign operations, merchant billing, and key account servicing by ensuring smooth execution, accurate reporting, and timely issue resolution. Drive operational efficiency through process improvements, documentation, and stakeholder training.

Responsibilities

• Support marketing campaigns and promotions.
• Prepare and update reports.
• Handle billing matters and resolve issues.
• Support merchant/customer accounts and answer enquiries.
• Improve work processes and daily operations.
• Create and update guides, procedures, and documentation.
• Provide training and support to team members when needed.

Requirements

• Experience in operations, campaigns, or account support.
• Good problem-solving and communication skills.
• Comfortable working with reports and data.
• Able to manage accounts and build good relationships.
• Organized and detail-oriented.
• Able to create simple documentation and provide support/training.

Other Information

• Location: One-North (Transport provided from Buona Vista & One-North MRT)
• Work Schedule: Mon - Fri (10am - 7pm)
• Salary: $2,800

Next Step

• Drop your resume and contact us to follow-up, or send your resume to Sign in to view email or wa.me/89958291
• Only shortlisted candidates will be contacted

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918