Airfreight Customer Service Officer

• Handle customers' air freight enquiries and coordinate shipment bookings to ensure efficient cargo movement.

• Liaise with airlines, overseas agents, and internal departments to facilitate smooth and timely shipment operations.

• Prepare, review, and process shipping documentation in accordance with regulatory and company requirements.

• Monitor shipment progress and provide customers with regular updates on delivery status and any shipment changes.

• Address customer enquiries and operational issues promptly, ensuring effective resolution and a high level of customer satisfaction.

• Maintain accurate shipment records and support day-to-day air freight operations to ensure service excellence and operational efficiency.

Requirements:

• Diploma in any fields

• Relevant airfreight customer service

• Candidates from the freight forwarding/ logistics Industry

Interested applicants for the above advertised position(s), please kindly click the APPLY button below or send in your updated resume to Sign in to view email

EA License No.: 13C6305

Reg. No.: R1985956 VIVIEN TAN

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