Desktop Support Engineer (Min 1yr experience | 3 headcounts | West side roving)

Employment Type: 2-year contract (renewable)

Clearance: Able to clear G50 up to CAT.2A

Working Days/Hours: Able to do rotating schedule: Mon-Fri

1. 8am-5.30pm
2. 8.30am-6pm
3. 9am-6.30pm

Location: West area, Ang Mo Kio (Roving)

Eligibility: Singaporean ONLY

Scope of services

• Perform Asset Management of Infrastructure and Computing Devices
• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.
• Work with 3rd parties vendors
• Provide Training, Coaching and Orienting users on how to use computer devices.
• Be responsible for completing assigned tasks on time and to the satisfaction of the users.
• Must be able to handle helpdesk duties.

Requirements

• No China handphone allowed

• Candidate must possess at least a Higher Nitec in an IT-related qualification/Diploma in IT

• 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices

• Able to support helpdesk in client's HQ & IT Concierge

• Computing Devices Platform Supported : Windows, IOS and Android

• Professional competencies that include:

• Ability to work without supervision
• Good communication skills
• Pro-activeness and Initiative
• Ability to multitask
• Good at problem solving
• Customer service