Case Management & Engagement (1 Year, UP$4.2K, Outram)

• Handle enquiries and assess appeals in line with established procedures.
• Manage complex cases and coordinate with internal and external stakeholders.
• Analyse service-related data and identify trends and improvement opportunities.
• Support CRM, AI, and service improvement projects.
• Perform administrative and operational duties as assigned.

Requirements

• Degree in any discipline.
• Experience in case management, customer service, operations, or administration.
• Strong analytical, problem-solving, and communication skills.
• Experience in stakeholder coordination and process improvement initiatives.
• Adaptable, proactive, and able to work independently.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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• PERSOL Singapore Pte Ltd
• RCB No.200007268E
• EA License No. 01C4394
• Reg No: R1440784 (Foo May Cheng)