SERVICE CREW

Roles:

• Frontline staff responsible for customer experience.
• Deliver orders, maintain tables, and embody the Tavern’s roleplay-lite service style.

Responsibilities

• Greet guests
• Explain gamification systems (dice rolls, quest cards, LFG tables).
• Ensure high standards of hospitality and responsiveness.
• Support events (RPG nights, seasonal quests).
• Maintain cleanliness of FOH areas.

Requirements

• Excellent learning and working attitude
• Excellent communication and customer service attitude.
• Comfortable engaging with guests playfully in character, without heavy roleplay pressure.
• Experience in café/bar service preferred but not required.Presentable, interactive, and adaptable under themed service expectations.
• Performance training and Valid WSQ Food Safety Course Level 1 Certification preferred.