Head of Operations (Law Firm)

About Our Client

Our client is an established law firm and they act in complex commercial disputes, shareholders disputes, employment matters and corporate advisory work.

Head of Operations (Law Firm)

Job Summary

Our client is looking for an exceptional Head of Operations to ensure that the law practice runs efficiently, systems continue to improve, and their lawyers can focus on delivering outstanding legal services.

Key Responsibilities

• Operations and Office Management: Take ownership of the firm’s day-to-day operations and ensure the office operates smoothly without constant management intervention.
• Legal Operations and Workflow: Work closely with lawyers and client care team to improve the entire legal workflow. Continuously improve systems so that administrative work is reduced while maintaining an excellent client experience.
• Work Allocation and Capacity Planning: Ensure that work is allocated fairly, efficiently and according to the firm’s priorities.
• Billing and Financial Discipline: Help to develop systems that improve billing consistency and financial performance.
• Continuous Improvement: Identify various issues and solves them.
• Team performance: Work to improve accountability and monitor progress.
• Work From Home and Productivity: Review and improve hybrid work arrangements.
• Strategic Projects: Lead projects to successful implementation.

JobRequirements

• Has successfully managed operations in a professional services or SME environment.
• Enjoys solving complex operational problems.
• Takes ownership without waiting to be told.
• Is organized and highly disciplined.
• Is comfortable making decisions.
• Communicates confidently with professionals and senior management.
• Can influence people without creating unnecessary conflict.
• Enjoys improving systems rather than maintaining status quo.
• Is highly accountable and follows through.
• Experience in a law firm is helpful but not essential.

This job description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. Our client reserves the right to revise the job and may at their discretion, assign or reassign duties and responsibilities to this job at any time.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in

MS WORD FORMAT ONLY (NOT PDF)

with full career detail, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

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What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN |MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E