Technical Delivery Lead

The Customer Delivery Engineering Technical Leader serves as a trusted technical advisor to enterprise customers, providing strategic consulting, architecture design, implementation leadership, and technical guidance throughout the solution lifecycle.

In this role, you will assess customers' current network environments, identify opportunities for improvement, anticipate future technology needs, and deliver scalable, resilient, and secure solutions that support business objectives. Working in a fast-paced, customer-focused environment, you will collaborate with both technical teams and executive stakeholders to translate complex technical concepts into business value.

Key Responsibilities

Strategic Consulting & Customer Engagement

Build and maintain trusted relationships with executive stakeholders, technical leaders, and customer teams.

Assess existing enterprise network architectures across multiple technology domains and recommend strategic improvements aligned with business objectives and industry best practices.

Provide technical consulting and pre-sales support by defining solution scope, technical approaches, implementation strategies, and project deliverables.

Gather and analyse customer business and technical requirements to develop practical, scalable, and cost-effective solutions.

Manage customer expectations throughout the engagement while ensuring successful project outcomes.

Solution Architecture & Technical Delivery

Lead end-to-end technical delivery activities, including solution planning, architecture design, high-level and low-level design (HLD/LLD), implementation, migration, testing, validation, and project handover.

Provide remote and on-site technical support during deployments and resolve complex infrastructure issues where required.

Work closely with customer engineering teams, account teams, business units, project managers, and cross-functional stakeholders to ensure successful solution delivery.

Ensure solutions are designed with reliability, scalability, security, and operational excellence in mind.

Technical Leadership & Innovation

Mentor engineers by sharing technical knowledge, promoting best practices, and supporting capability development.

Contribute to the development of delivery methodologies, automation tools, reusable assets, and operational standards to improve service quality and efficiency.

Stay current with emerging technologies and industry developments, recommending innovative approaches that enhance customer outcomes and delivery effectiveness.

Approximate Time Allocation

50–60%

Customer Consulting, Solution Architecture & Executive Advisory

30–40%

Technical Delivery Leadership

10–15%

Team Development, Automation & Practice Innovation

Required Skills & Qualifications

Experience

Experience designing, implementing, and delivering enterprise networking and infrastructure solutions within complex environments.

Demonstrated success leading solution architecture, customer engagements, and large-scale technical delivery projects.

Proven ability to communicate effectively with both executive stakeholders and technical teams.

Strong understanding of enterprise technology trends and their application across large organizations, including Financial Services Institutions (FSI).

Professional Certifications

Relevant industry certifications are highly desirable, including one or more of the following (or equivalent certifications):

Cisco: CCIE, CCDE

Cloud Platforms: AWS, Microsoft Azure, Google Cloud Platform (GCP)

Virtualization: VMware Certified Professional (VCP), VMware Certified Design Expert (VCDX)

Operating Systems: Red Hat Certified Engineer (RHCE)

Technical Expertise

Enterprise Networking & Data Centre

Enterprise Data Centre architecture

Cisco ACI (including Multi-Pod and Multi-Site deployments)

EVPN

WAN/LAN

Software-Defined Access (SDA)

SD-WAN

Data Centre Interconnect (DCI)

Overlay Transport Virtualization (OTV)

Cisco Platforms

Cisco Nexus Series (N9K, N7K, N5K, N2K)

Cisco Catalyst Series

Cloud & Infrastructure

Public and private cloud platforms

Network Function Virtualization Infrastructure (NFVi)

Service orchestration technologies

Automation & DevOps

Linux

Python

Java

Kubernetes

OpenStack

Container technologies

Infrastructure automation and orchestration

Emerging Technologies

Practical experience applying Artificial Intelligence (AI) technologies or AI-enabled tools to improve operational efficiency, delivery quality, or customer outcomes.

Preferred Attributes

Strong analytical and problem-solving skills.

Excellent communication, presentation, and stakeholder management abilities.

Ability to manage multiple priorities within a dynamic project environment.

Collaborative mindset with a commitment to mentoring and continuous learning.

Customer-focused approach with a strong commitment to delivering high-quality outcomes.

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Scarlett Zhang Jifan

[email protected]

EA Registration Number: R26159541.

Cornerstone Global Partners Pte Ltd (EA License: 19C9859)