Wellness Centre Admin

Company Overview

Join a boutique wellness centre dedicated to creating meaningful customer experiences, supporting practitioners, and building a positive community focused on holistic health and personal development.

Job Summary

As a Wellness Centre Admin, you will oversee daily operations, coordinate schedules and events, support wellness practitioners, and drive community growth to enhance client satisfaction and business development.

Responsibilities

• Manage daily operations to ensure smooth and efficient centre functioning
• Coordinate appointments, class schedules, workshops, and events to optimize resource use and client engagement
• Deliver excellent customer service by promptly handling enquiries, memberships, bookings, and follow-ups
• Support wellness practitioners, therapists, and facilitators to enable effective service delivery
• Monitor and maintain centre cleanliness, ambience, and operational standards to enhance client experience
• Perform administrative tasks including reporting and inventory management to support operational needs
• Assist in creating and executing marketing campaigns and social media content to increase community engagement
• Develop partnerships and initiatives that expand the wellness community and foster collaboration
• Support business development efforts to achieve revenue growth and sustainability

Preferred competencies and qualifications

• 3–5 years of experience in operations, hospitality, wellness, healthcare, retail, or customer service management
• Strong interpersonal and communication skills demonstrated through effective client and team interactions
• Excellent organizational and multitasking abilities to manage multiple priorities efficiently
• Self-motivated, proactive, and solution-oriented approach to problem-solving and task completion
• Proficiency with digital tools, scheduling systems, and social media platforms to support centre operations and marketing
• Passion for wellness, holistic health, personal development, or community building to align with centre values
• Experience managing a small team is an advantage