Senior Client Advisor

Company Overview

A luxury fashion house renowned for its understated elegance, clean lines, and minimalist aesthetic. Known for exceptional craftsmanship and premium materials, the brand offers timeless ready-to-wear, leather goods, footwear, and accessories that emphasize refined sophistication over prominent logos. Its designs often feature structured silhouettes, high-quality calfskin leather, and a modern approach to luxury, making it a favorite among those who appreciate quiet, effortless style.

Job Summary

You will drive business growth by achieving sales targets, engaging clients with tailored recommendations, and delivering exceptional service. You will foster teamwork, uphold brand standards, and maintain smooth store operations in a dynamic retail environment.

Responsibilities

• Achieve and exceed sales targets by applying a strong commercial mindset and deep product knowledge in the fashion or luxury industry
• Engage clients proactively to understand their needs and offer tailored product recommendations that enhance their brand experience
• Use cross-selling techniques to maximize sales opportunities and introduce clients to the full range of brand offerings
• Collaborate with colleagues to build a positive team spirit and support individual and collective goals
• Create a harmonious work environment where all team members feel valued and motivated to perform at their best
• Deliver exceptional client experiences by welcoming, advising, and providing personalized service that ensures memorable brand interactions
• Build and maintain lasting client relationships through personalized clienteling and loyalty cultivation to drive repeat purchases
• Adhere strictly to internal procedures and guidelines to ensure compliance and smooth, efficient store operations
• Represent the brand as an ambassador by embodying its values and excellence in every client interaction
• Share engaging stories about the brand’s heritage and products to deepen client connection and interest
• Maintain high standards of visual merchandising and personal presentation to support the brand’s elegant and sophisticated image

Required competencies and certifications

• Minimum 1 year of professional sales experience in the fashion or luxury industry
• Fluent in English to communicate effectively with clients and team members
• Proficiency in additional languages to enhance client engagement and service

Other Information

• Workplace locations: Marina Bay Sands, Ngee Ann City, ION