Front Office Executive

About the Role

A Singapore frozen seafood supplier, is looking for a Front Office Executive (Sales Admin) to be the primary point of contact for our customers and to manage day-to-day sales administration.

Key Responsibilities

• Serve as the main customer-facing contact — handle calls, WhatsApp messages, and email enquiries

• Accept and process customer orders

• Issue quotations, delivery orders, and sales invoices

• Follow up on customer payments and collections

• Count daily petty cash and process staff claims (e.g. meal claims)

• Handle general office administration — filing, correspondence, stationery, and courier arrangements

• Provide basic marketing support (e.g. social media posts, promotional materials) — scope to be further defined

Requirements

• Minimum GCE 'O' Level / Nitec or equivalent

• At least 1–2 years of experience in sales administration, customer service, or a similar role

• Comfortable handling high call, WhatsApp, and email volumes

• Proficient in Microsoft Excel and Word; familiarity with invoicing/accounting software an advantage

• Organised, detail-oriented, and able to multi-task in a fast-paced environment

• Bilingual in English and Mandarin (or a Chinese dialect) preferred, to communicate with a broad customer base

• Willing to work 6 days a week, including Saturdays

Working Hours

Monday–Friday, 8:00am–5:00pm; Saturday, 8:00am–3:00pm

Location: Jurong Fishery Port