Community Manager (1-Year Contract)

Location: Punggol Digital District / Mapletree Business City

We are looking for a proactive and people-oriented Community Manager to foster a collaborative and engaging workplace culture. In this role, you will build and strengthen internal communities, organise meaningful engagement initiatives, and manage the division's knowledge-sharing platform. If you enjoy connecting people, coordinating events, and driving collaboration, we'd love to hear from you.

Key Responsibilities

Community Building & Engagement

• Foster an inclusive and collaborative community culture across the division.
• Act as the key point of contact for community members, encouraging networking, knowledge sharing, and collaboration.
• Gather feedback and monitor ground sentiment through surveys, regular check-ins, and informal engagement.
• Provide insights and recommendations to leadership based on community feedback.
• Develop initiatives that strengthen cross-team collaboration and employee engagement.

Events & Programme Management

• Plan, coordinate, and execute a variety of community engagement activities, learning sessions, and networking events.
• Organise executive forums and leadership engagement programmes.
• Work closely with internal stakeholders to ensure successful event delivery.
• Evaluate event outcomes and recommend continuous improvements based on participant feedback.

Knowledge Management (AI-Augmented)

• Manage and maintain the division's knowledge base, ensuring content remains accurate, organised, and accessible.
• Review, refine, and quality-check AI-generated summaries, meeting minutes, and knowledge articles before publication.
• Identify content gaps and collaborate with stakeholders to improve knowledge resources.
• Continuously enhance the usability and discoverability of the knowledge repository.

Requirements

• Diploma or Degree in Communications, Business Administration, Event Management, or a related discipline.
• At least 2 years of relevant experience in community management, stakeholder engagement, event coordination, or a similar role.
• Passionate about building communities and connecting people.
• Strong interpersonal and communication skills with the ability to engage stakeholders at all levels.
• Well-organised, proactive, and able to manage multiple priorities effectively.
• Proficient in Microsoft Office applications and SharePoint.
• Familiarity with AI-powered collaboration tools will be an advantage.
• Prior experience within the Singapore Government or Public Sector is an added advantage.

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG