Dynamics 365 Customer Service Developer

Key Responsibilities- Develop and customize Microsoft Dynamics 365 Customer Service (CE) solutions.- Configure entities, forms, views, dashboards, business rules, and workflows.- Develop custom plugins, workflows, and integrations using C# and .NET.- Build and maintain Power Apps and Power Automate solutions.- Develop client-side customizations using JavaScript.- Integrate Dynamics 365 with external systems using Dataverse and REST APIs.- Troubleshoot production issues, resolve defects, and implement enhancements.- Collaborate with functional consultants, business users, and technical teams.- Participate in testing, code reviews, deployment, and doc

Required Skills- 2–5 years of experience in Microsoft Dynamics 365 CRM / Dynamics 365 Customer Engagement(CE).- Hands-on experience with Dynamics 365 Customer Service.- Strong development experience in C#, .NET, and JavaScript.- Experience with Power Apps, Power Automate, and Dataverse.- Experience developing Dynamics 365 plugins, custom workflows, and business process flows.- Experience integrating Dynamics 365 with external applications using REST APIs.- Good understanding of CRM customization and configuration.- Strong analytical, troubleshooting, and problem-solving skills