Content & Operations Assistant

Company Overview

The client is a plant-based skincare practice offering in-house consultations, treatments, and a range of skincare products.

Job Summary

You will create engaging social media content showcasing treatments and clinic activities, while supporting daily clinic operations to ensure excellent customer experience.

Responsibilities

• Film treatments, products, and behind-the-scenes clinic content to produce engaging social media materials
• Create and edit short-form videos for TikTok, Instagram, and other platforms using CapCut or similar software
• Capture high-quality photographs for marketing and social media use
• Assist with lighting, audio, and filming setup to ensure professional content production
• Design simple graphics and marketing materials as needed to support promotional efforts
• Support TikTok LIVE broadcasts and livestream technical setup
• Assist in appointments, payments, and front desk enquiries
• Perform administrative and data entry tasks to support clinic operations
• Prepare treatment rooms before and after sessions to maintain readiness
• Assist with inventory management and coordinate with suppliers to ensure stock availability
• Pack and prepare online orders accurately for timely delivery
• Support general operational readiness to maintain a clean environment
• Provide friendly customer service

Preferred competencies and qualifications

• Singaporean, or Permanent Resident only
• Min. O'levels with experience in content creation for social media
• Familiarity with photo and video editing tools/software/mobile apps.
• Knowledge of Generative AI tools
• Good spoken and written English
• Ability to communicate in Chinese and assist with Chinese language content
• Organised, responsible, and able to multitask effectively
• Comfortable assisting behind the scenes
• Able to work independently and collaboratively as part of a team

Other Information

Working Hours

• Monday to Saturday (5.5-day work week)
• Sunday off
• Approximately 46 to 47 working hours per week

Salary

• S$2,800 to S$3,200 gross per month, commensurate with relevant experience, portfolio, and overall suitability

Benefits

• Stable long-term employment
• Professional and respectful working environment
• On-the-job training provided
• Staff discounts on products and treatments