IT Service Desk Engineer (Up to $3,000 + 1 Month Completion Bonus)

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Location: Central

Salary: Up to$3,000/month + 1 Month Completion Bonus

Contract: 1-YearRenewable Contract

Working Hours: OfficeHours

About the Role

Join a leading global insurance company as an IT ServiceDesk Engineer. You will provide first-level IT support to ensure smoothday-to-day operations by assisting users with technical issues related tohardware, software, and IT systems.

Job Responsibilities

• Provide first-level technical support to end users viaphone, email, or onsite.
• Troubleshoot and resolve hardware, software, andnetwork-related issues.
• Install, configure, and maintain desktops, laptops,printers, and IT peripherals.
• Log, track, and follow up on support tickets to ensuretimely resolution.
• Escalate unresolved issues to the relevant technicalteams when necessary.
• Assist with user account setup, password resets, andsystem access.
• Maintain accurate documentation of incidents and supportactivities.

Requirements

• Diploma or Degree in Information Technology, ComputerScience, or a related discipline.
• At least 1 year of experience as a Technical SupportEngineer, Desktop Support Engineer, IT Help Desk Technician, or a similar ITsupport role is preferred.
• Basic knowledge of Windows operating systems, MicrosoftOffice, and IT troubleshooting.
• Good communication and customer service skills.
• Able to work independently and in a team.

Interested applicants, please click “Apply here” or Sign in to view email to apply.

We regret to inform that only shortlisted applicants willbe notified.

Lim Evelyn (R26161676)

RecruitFirst Pte Ltd

E.A. 13C6342