Process and Quality Specialist

Singapore

Management and Business Support, Process, project and program management, Risk

Global Wealth Management

Job Reference #

339836BR

City

Singapore

Job Type

Full Time

Your role

You will play a crucial part in periodic monitoring, identifying and remediating risk at Desk and Employee level to ensure compliance of our client onboarding processes, with a particular focus on Source of Wealth (SOW) and its corroboration.

Your Career Comeback

We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.

Your team

You’ll be part of the Process and Quality Specialist (PQS) function embedded within the Front Office, working closely with Client Advisors (CAs) and Market Team Heads (MTHs). The PQS team plays a vital role in ensuring compliant and efficient client lifecycle management, with a strong focus on KYC and AML standards.

Your expertise

Excellent communication and coordination skills

Strong knowledge and experience in front staff processes, risk management tasks and tools

Experience within the Wealth Management environment, e.g. in a front (Client Advisor, Client Account Manager), process, risk, compliance, audit or business management function for at least 3 years

Strong analytical and conceptual skills and ability to understand complex front and operational procedures and processes

Strong service culture ideally combined with hands-on experience in arranging easy to understand training material and good presentation skills

Proactive and self-dependent working style, self-starter with a sense of initiative who demonstrates drive and commitment and the ability to motivate others

You’re curious to explore how AI can improve how we build, deliver, and optimize workflows. You do this with sound judgment – validating outputs and aligning with policies, risk standards, and ethical use.

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA

UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.