IT Support Engineer - (Entry Level)

DESKRIPSI PEKERJAAN

Perform troubleshooting for client platform related problems. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Perform service requests related to client platforms. Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. Involved in client platform implementation/upgrade project. Manage client platform implementation/upgrade project. Perform research/evaluation of client platform tools. Provide systems related technical advice to customers or project team. Manage client platform management systems. Manage systems changes through change request process & provide status reports to the relevant parties. Perform client platform related presales tasks. Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. Ensure service level meets requirement. Propose and implement action plans when required. Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

REQUIREMENT

Good command in English to liaise with different entities Candidate must possess at least NITEC/Higher NITEC and above IT savvy / Basic Understanding of IT Comfortable working in healthcare environment Comfortable take MMR & TDAP Vaccine (Claimable)

DETAIL LOWONGAN

• Umur -
• Min GPA -
• Min. Qualification D3
• Min Experience Less than 1 year experience/Fresh Grad