Customer Service Officer (Customer Front Facing) #JTL

• Handle systems relating to shopper management and assist in mall inspection

• Assist CMO in tenant relation matters

• Provide assistance and general information to shoppers at the Concierge Desk

• Handle the administrative and clerical work relating to the events and promotions at the mall

• Handle mall redemption programs such as vouchers, premiums, and parking

• Assist in customer reward programs including educating tenants on the voucher program

• Assist in collating tenants’ gift voucher reimbursement.

• Answering incoming phone lines and email enquires

• Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.

Requirements

• Minimum GCE ‘O’ Levels/ Diploma in any discipline
• Preferably with strong front customer facing experiences
• Able to work Monday to Friday in a shopping mall

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599