Student Management Support Officer |School |Yuan Ching Road

The Contractor shall deploy the Personnel to support the Student

Management Committee in the following areas

1) Case Management Support

The Personnel shall assist Student Management Committee teachers in

managing disciplinary cases. This includes reviewing CCTV footage,

providing input on investigation focus and interview questions, locating

missing students where necessary, and supporting the conclusion of

investigations.

2) Late-Coming Duties

The Personnel shall be responsible for processing late-coming students

in accordance with the school's procedures.

3) Patrol Duties

The Personnel shall conduct regular patrols of the school premises and

surrounding areas, including the canteen, free play areas, toilet areas, and

the vicinity of neighbouring blocks and the Taman Jurong area.

Within school premises, the Personnel shall patrol the classroom blocks

to monitor and report inappropriate behaviour for follow-up actions.

During morning patrols, the Personnel shall ensure that students make

their way to assembly areas promptly, directing and reminding any

students who are loitering or have yet to report to do so in a timely manner.

During canteen duty, the Personnel shall maintain order during lunch

breaks by reminding students to queue orderly, return their plates and

utensils, and behave appropriately. Should conflicts arise among

students, the Personnel shall ensure their safety and bring them to the

General Office for the Student Management Committee to follow up.

In free play areas, the Personnel shall ensure students’ safety and

appropriate use of equipment and similarly manage any conflicts that

arise.

In toilet areas, the Personnel shall deter, detect, and report to the Student

Management Committee any instances of vaping, smoking, or other

inappropriate activities.

In the surrounding neighborhood, the Personnel shall maintain a visible

presence and actively build partnerships with community stakeholders

such as stall vendors, People's Association staff, and residents. The

Personnel shall serve as a contact point for community members to report

student misbehavior, and shall deter, detect, and report inappropriate

student activities to the Student Management Committee.

4) Student Engagement

The Personnel shall support the Student Management Committee in

engaging and managing students. This includes monitoring students sent

out of class, serving school-based suspension, after-school detention, and

after-school activities, structured programmes or unstructured free play in

school spaces such as the fields and basketball courts.

5) Other Duties

The Personnel shall support school events such as Cross Country and

Open House, and assist the Examination Committee with escort duties

and invigilation of special examination rooms for students with special

needs.

During Home-Based Learning days and school holidays, the Personnel

shall be attached to the school's administrative or operations teams as

required.