12 Months Group Insurance Claims Executive ($3,000-4,000) #BYR

RECRUIT EXPRESS PTE LTD

Date: 3 days ago
City: Singapore, Singapore
Salary: SGD 3,000 - SGD 4,000 / mo
Contract type: Contractor

Key Responsibilities

  • Assess and process local and overseas group insurance claims accurately within policy terms and service turnaround time.
  • Review and approve Pre-Authorisation and Letter of Guarantee (LOG) requests in accordance with policy guidelines and MOH benchmarks.
  • Liaise with policyholders, healthcare providers, intermediaries and internal stakeholders to resolve claims enquiries and obtain supporting information.
  • Handle claims administration, including payment processing, refunds, unsuccessful bank transfers, CPF-related transactions and outstanding receivables.
  • Prepare claims correspondence, reports, meeting minutes and statistical analysis.
  • Participate in system enhancement projects, UAT testing and process improvement initiatives.
  • Identify potential fraud or claim inconsistencies and escalate when necessary.

Requirements

  • Experience in Group Insurance Claims, preferably covering Group Life, Personal Accident, Critical Illness, Disability Income, Hospitalisation & Surgical and Outpatient products.
  • Good communication and stakeholder management skills.
  • Proficient in Microsoft Office applications (Word, Excel and PowerPoint).
  • Health Insurance Certificate, M5 and M9 certifications are advantageous.

Interested applicants please email your resume to

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

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