Process Assurance Analyst

Experience: 1-2 Years

Role: Process Assurance Analyst

Responsibilities

· Develop and deliver process management, process definition and analysis of current processes where improvements are / can be identified and delivered for units supported, currently Service Recovery.

· Provide risk and governance process support across GIPS units, currently Service Recovery, Change Management, & Network Engineering.

· Provide contract management support, reviewing IT schedule for subsidiaries and oversea branches.

· Controlling EUC across GIPS units, maintaining inventory list of EUC tools and ensuring compliance with the established process and governance.

· Documentation and training, maintain accessible repository of process manuals and guidelines, conduct training sessions for staff to ensure the established processes are adhered to

Requirements

Education

· Bachelors’ Degree in Computer Science/ Banking/Finance/ Engineering or related field.

Essential

· Strong attention to details, excellent analytical and reporting skills.

· Good internal communications, written and verbal communication skills.

Key Skills

· Microsoft Access, Excel, and PowerPoint