Senior Manager (Innovation and Transformation), SNDG

The Innovation & Transformation team at the Smart Nation Group – Digital Government is at the forefront of facilitating the digital transformation of the Government's workforce. Our mandate is to build digital capabilities across the Government.

Our team works in a high-impact, fast-paced environment with exciting challenges and opportunities to contribute significantly to the digital evolution of the public sector. Join us to shape the future of capability development!

What you’ll be doing

As a Senior Manager in the Innovation & Transformation team, you will primarily design and implement digital training initiatives while managing broader transformation projects. You will lead the development of learning programmes, evaluate training effectiveness, and drive digital upskilling efforts across government agencies.

In this role, you will propose and implement ways to improve existing training approaches and processes, contributing to quantifiable improvements in digital literacy, operational efficiency, and addressing skills gaps at the whole-of-government level. This role demands strong technical acumen, strategic thinking, and effective stakeholder management.

Key projects include

1. Reviewing and implementing digital, data and AI literacy programmes and interventions across the whole Government; and

2. Developing the strategy, interventions and programmes to level up leaders’ and managers’ digital competencies.

Key Responsibilities

· Independent Project Leadership: Run projects independently, making interventions and recommendations that result in quantifiable benefits exceeding costs as compared to the status quo.

· Process Improvement: Propose and implement ways to improve existing processes, leading to better outcomes, including quantifiable savings in time, finances, and addressing skills gaps.

· Project Execution: See through projects in well-defined problem spaces independently, with minimal supervision. Handle regular projects with clear problem statements where stakeholder interests are broadly aligned.

Requirements

What you need to do it

• Collaboration and Ability to Drive Team Outcomes: Work well and contribute effectively to the team. Coordinate seamlessly within the team, discussing issues comfortably, clearly, and concisely. Display openness towards constant improvements, applying skills and knowledge to drive better outcomes for projects and teams.
• Strong Technical Acumen: Defend and articulate views effectively, consider relevant HR and organisational development data points, and suggest alternative metrics for project success.
• Strategic Thinking: Understand broader developments and the operating context well. Consider longer-term implications of relevant policy developments and integrate them effectively into considerations.
• Stakeholder Management: Manage stakeholders well in most instances, displaying initiative and a track record of making things happen. Seek occasional assistance in navigating complex situations.
• Problem Diagnosis and Solution: Diagnose problems with today's systems, provide clear problem statements, and actualize ideas to address them.

Qualifications

• Background in relevant field(s) (e.g., Engineering, Management, Computer Science, Business Management, Economics).
• Proven experience in project management, workforce development, or related roles.
• Keen interest in the technology space
• Some experience in Government preferred