Governance & Fraud (AVP)

Position Summary

Reporting to the Head of Governance and Fraud, this role is 1.5 line of defense responsible for driving a strong risk and compliance culture across the division. The successful candidate will ensure alignment with external regulatory requirements and internal risk frameworks, while overseeing all risk, compliance, and audit activities within the NETS business. This position works closely with NETS stakeholders across the three lines of defense to ensure operational integrity and compliance excellence.

Key Responsibilities

Provide strategic leadership and oversight to drive a strong risk and compliance culture across NETS business teams within the division, ensuring consistent awareness, accountability, and adherence to regulatory requirements, enterprise risk frameworks, and internal policies.

Serve as the senior subject matter expert and trusted advisor on operations related risk, compliance, audits, governance matters, providing guidance to Head of NETS Business divisions and key stakeholders.

Lead independent and critical reviews of operational processes to identify emerging and key risks, assess the effectiveness of mitigating controls, and ensure compliance with regulatory expectations and industry best practices.

Partner with NETS business teams and senior stakeholders to oversee and drive the effective execution of risk and compliance programmes, including:

• Risk & Control Self-Assessment (RCSA)
• Operational Risk Event (ORE) management
• Key Risk Indicators (KRI) reviews and reporting
• Business Continuity Plan (BCP) reviews and testing

Provide leadership in managing MAS regulatory engagements and inquiries, ensuring timely escalation, effective stakeholder coordination, comprehensive responses, and successful closure of all regulatory matters.

Direct and coordinate division-wide readiness and engagements for internal audits, external audits, regulatory inspections, and assurance reviews, ensuring robust governance and control standards are maintained.

Champion the development of risk and compliance capabilities across NETS business teams through coaching, training, and knowledge sharing initiatives to strengthen the overall control environment.

Build and maintain strong partnerships with senior stakeholders across Business, Risk and Compliance, Internal Audit, and regulatory functions to drive governance excellence, support strategic initiatives, and enhance the division’s risk management maturity.

Requirements

• Bachelor’s in Finance, Accounting, Risk Management, or a related field; professional certification in risk management, internal audit, or internal controls.
• 4+ years of experience in risk management, internal audit, or internal controls.
• Strong working knowledge of risk management principles and the three lines of defense model. Strong familiarity with MAS payment service act regulations, ABS specific to PS Act & Regulations; AML/CFT Notices; Technology Risk Management (TRM); Cyber Hygiene Notice; Third-Party Risk Management (TPRM); Outsourcing Guidelines; Business Continuity Management (BCM); PDPA/Data Protection.
• Self‑motivated, independent, and equipped with strong verbal and written communication skills.