Consultant
THE URBAN CLINIC PTE. LTD.
We are a looking for like-minded individuals with thecompassion, dedication and commitment to join us in delivering quality care toour patients for our clinic. The ideal candidate has to be detail-oriented,attentive and has a genuine service mindset to provide care from the heart.
Role and responsibilties
- Work closely with medical doctors to support consultations for skin concerns.
- Explain treatment options, procedures, and products clearly and responsibly to clients.
- Build strong, long-term relationships with clients by delivering exceptional customer service and ensuring high customer retention.
- Support appointment scheduling, follow-ups, and customer communications via phone and digital platforms.
- Maintain a clean, hygienic, and well-organised clinic environment.
- Coordinate with internal teams on customer care and clinic operations.
- Assist with administrative duties related to customer management and clinic workflow.
Requirements
- Certification in aesthetics, skincare, beauty therapy, or a related field is an advantage.
- Well-groomed with a professional appearance.
- Strong interpersonal and communication skills with a customer-focused mindset.
- Keen interest in skincare, aesthetic treatments, and the science behind products, procedures, and equipment.
- A positive team player with a proactive attitude.
- Bilingual in English and Mandarin is preferred to effectively communicate with a diverse customer base.
- Able to work retail hours
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