TikTok Shop - Logistics Operations Specialist – Malaysia

Commerce ops

TikTok Shop - Logistics Operations Specialist – Malaysia

Location

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Employment Type

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Regular

Job Code

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A125605

Responsibilities

About The Team

Be part of the Logistics Team, the engine behind seamless and efficient deliveries at TikTok Shop. We work closely with sellers, partners, and internal teams to drive operational excellence, improve supply chain performance, and ensure a smooth end-to-end shopping experience for our users.

Responsibilities

1. Responsible for the logistics operation of TTS Global E-Commerce Malaysia, managing logistics suppliers, ensuring logistics lead time and experience

2. Conduct research and analysis on platform's fulfillment performance, identify and locate operational problems and risks, develop and implement operational improvement plans

3. Responsible for monitoring and iterating the operational KPI of logistics suppliers, continuously optimizing SOP

4. Responsible for improving the logistics service experience of platform sellers and buyers, and cooperating with relevant departments to carry out special project optimization

Qualifications

Minimum Qualifications

1. Bachelor’s degree or higher, preferably in supply chain, logistics management, industrial engineering, or related majors preferred

2. 3+ years in logistics handled 3PL vendors for a big e-commerce company (SEA or China)

Preferred Qualifications

1. Experience to work at the corporate side of a major courier company doing ops, quality, or network planning

2. Excellent communication skills with the ability to secure alignment

3. Goal-oriented and results driven, with strong execution and fast learning ability

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.