Senior/Manager (Healthcare & Hospitality ) | Up to $5,400 | Central | Healthcare Hospitality

Join a premium senior living and healthcare environment dedicated to delivering exceptional hospitality experiences for residents and their families.

Salary & Benefits

Salary: Up to $5,400/month

Central Singapore

Healthcare & Senior Living Environment

Career Growth Opportunities

Job Responsibilities

Resident Experience & Hospitality Operations

• Support the management of daily hospitality operations, including dining, housekeeping, laundry, reception, and visitor services

• Deliver a personalised and high-quality experience for residents and their families

• Build strong relationships with residents and next-of-kin (NOK)

• Gather feedback, address service concerns, and support continuous service improvements

• Coordinate transport arrangements, special requests, activities, and other resident services

Service Standards & Operations

• Ensure hospitality services are delivered consistently and in accordance with established standards

• Monitor service quality and resident satisfaction

• Collaborate closely with care teams and internal stakeholders to ensure seamless operations

• Support the implementation of service improvement initiatives

Inventory & Administration

• Monitor inventory levels of non-clinical supplies and consumables

• Ensure proper storage, labelling, and stock replenishment

• Maintain accurate inventory records and documentation

Team Leadership

• Provide guidance and support to frontline hospitality staff

• Foster a resident-first service culture

• Support staff development, teamwork, and operational excellence

• Assist in resolving operational and staff-related issues

Requirements

• Diploma or Degree in Hospitality, Hotel Management, Tourism, or a related discipline

• Experience in hospitality, customer service, food & beverage, housekeeping, hotel operations, senior living, healthcare, or related industries

• Food Safety Certification is an advantage

• Strong interpersonal and communication skills

• Customer-focused with a passion for service excellence

• Proficient in Microsoft Office applications

• Able to work in a dynamic environment and support weekend or shift operations when required

Send your resume in MS Word format to: Sign in to view email

Please include your availability, notice period, and expected salary.

• Only shortlisted candidates will be notified.

Vanessa Chua Peng Teng (R25158315)

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