ID Admin

Role Overview

We are seeking a detail-driven ID Admin to manage, govern, and operationalize enterprise identity and access operations across mission-critical environments. This role is a core pillar of cybersecurity hygiene, operational continuity, and compliance assurance. The successful candidate will anchor identity lifecycle management with precision, speed and control.

Key Responsibilities

Identity Lifecycle Management

• Provision, modify, suspend, and deprovision user access across enterprise systems
• Administer user identities across Active Directory, Azure AD, and enterprise IAM platforms
• Manage joiner, mover, and leaver processes with strict SLA adherence

Access Governance and Controls

• Enforce role-based access control and least-privilege principles
• Maintain access matrices, entitlement tracking, and audit evidence
• Support periodic access reviews, recertification exercises, and compliance audits

Security Operations Support

• Respond to access-related security incidents and risk findings
• Support MFA, SSO, and conditional access policy operations
• Execute identity-related remediation actions during security events

Service Operations and Reporting

• Handle access requests through ITSM platforms with audit-ready documentation
• Track SLA performance, request volumes, and exception handling
• Prepare operational dashboards and management reports

Process Improvement and Automation

• Drive continuous improvement of identity workflows
• Support automation initiatives for identity provisioning and access governance
• Enhance user experience without weakening security posture

Required Technical Skills

• Hands-on experience with Active Directory and Azure AD
• Exposure to IAM platforms such as Okta, SailPoint, CyberArk, or equivalent
• Strong understanding of RBAC, MFA, SSO, and access governance models
• Familiarity with ITSM tools such as ServiceNow, Remedy, or equivalent
• Experience supporting enterprise audit and compliance environments

Qualifications and Experience

• Diploma or Degree in Information Technology, Cybersecurity, or related discipline
• Minimum 2 to 5 years of relevant identity and access operations experience
• Exposure to regulated or large-scale enterprise environments is highly advantageous

Core Competencies

• High precision and operational discipline
• Strong ownership of access integrity and security controls
• Clear communication with business and technical stakeholders
• Ability to operate under strict SLA and compliance requirements
• Strong documentation and governance mindset

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