Centre Operations Executive

Company Overview

The Shichida Method is the leading brain development programme in Singapore and Malaysia, using education technology from Japan since 1958. It develops children's talents and learning abilities through brain stimulation courses and leads 21st-century learning globally.

Job Summary

Handles centre dministrative and enrolment operations by managing data entry, customer records, and course materials to ensure smooth centre functions and customer satisfaction.

Responsibilities

• Enter and update data accurately to maintain comprehensive customer records and generate reports for management review
• Manage enrolment, renewal, and post-enrolment processes to ensure timely and accurate customer service
• Assist the manager in updating accounting records and handling course termination procedures to maintain financial and operational accuracy
• Coordinate the distribution of quarterly learning materials to support course delivery and student engagement
• Communicate confidently with customers to address inquiries and provide clear information
• Organize tasks effectively and pay close attention to detail to ensure operational accuracy
• Work independently to complete assigned tasks and support centre operations efficiently

Other Information

• Work days: Wednesday to Sunday