Customer Service & Supply Chain Coordinator (Shipment / East / 5 Days)

• Working location at Taiseng- near to MRT

• Working hours: 8:30am – 5:45pm(Monday - Friday)

• AWS + Variable Bonus

• Excellent Welfare &Benefits

• Well Established 3rdLogistics Company

Job Scope

• Regional Operations Coordination: Oversee daily order collections and deliveries across APJ country teams
• Maintain Daily TAT reports and proactively identify shipment delays.
• Follow up with country teams on outstanding collections and deliveries.
• Communicate shipment updates and service disruptions to client in a timely manner.
• Verify PODs, collection details, and supporting photos for discrepancies.
• Raise discrepancies to country teams and ensure corrections are made.
• Maintain organised and audit-ready records.
• Respond to (Request for Quotation) RFQ queries within agreed SLA.
• Coordinate with country teams to prepare costings.
• Independently prepare Australia quotations for non-regional and standard requests.
• Verify monthly billing reports and update Local Service Provider (LSP) cost records.
• Conduct detailed invoice verification, especially for Australia accounts.
• Respond to operational queries (order status, delivery details, escalations).
• Report data discrepancies to IT and follow through until rectified.
• Ensure accuracy of operational data (POD dates, asset quantity, etc.).

Requirement

• Diploma / Degree in Business Administration, Supply Chain Management or other relevant discipline
• 1 – 3 years of relevant work experience in Supply Chain / Logistics field

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOOSOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492