Appointment Setting Executive

Company Overview

We are a boutique executive search firm specializing in Singapore-based executive and mid-to-senior level recruitment across diverse sectors. We prioritize local candidates and deliver well-matched talent through deep client understanding and professional service.

Job Summary

We are seeking a proactive and results-driven Appointment Setting Executive to contact prospective clients, qualify leads, and schedule appointments for the sales team, ensuring a positive customer experience and supporting business growth.

Responsibilities

• Initiate contact with prospective customers via phone, email, messaging platforms, and social media to generate leads
• Qualify leads using predefined criteria to identify viable business opportunities
• Schedule appointments and meetings for the sales team with qualified prospects to drive sales pipeline
• Maintain accurate and current records of customer interactions within the CRM system for effective tracking
• Follow up with leads to confirm appointments and reschedule as needed to maximize engagement
• Respond professionally to customer inquiries and provide basic information about company products or services
• Collaborate with sales and marketing teams to enhance lead conversion strategies and outcomes
• Achieve or surpass daily, weekly, and monthly appointment-setting targets to support revenue goals
• Track key performance indicators and prepare regular reports to inform management decisions
• Ensure a positive and consistent customer experience throughout the initial engagement process

Preferred competencies and qualifications

• 1–3 years of experience in appointment setting, telemarketing, inside sales, customer service, or lead generation
• Excellent verbal and written communication skills to engage and persuade prospects effectively
• Strong persuasion and negotiation skills to influence customer decisions
• Comfortable making a high volume of outbound calls to maintain lead flow
• Strong organizational and time management skills to manage multiple tasks independently
• Ability to work independently with minimal supervision