Assistant / Operation & Supply Chain Manager

Core Responsibilities 2. Inventory & Warehouse Management 3. Process Improvement & Systems 4. Business Partnership & Compliance 5. Leadership & People Management

• Operations & Supply Chain
• Lead daily operations across procurement, order management, billing, inventory, warehousing, and logistics.
• Ensure timely procurement, order fulfilment, and delivery while maintaining high service levels.
• Develop and implement inventory strategies to optimize stock availability while minimizing excess, ageing, obsolescence, write-offs, and inventory holding costs.
• Prepare and present monthly inventory reports and analysis to management, including inventory ageing, slow-moving and obsolete inventory, provisions, write-offs, inventory turnover, and recommendations to improve inventory health
• Drive process improvements, automation, and ERP/system enhancements to improve efficiency, productivity, accuracy, and scalability.
• Develop, implement, and standardize operational policies, SOPs, and best practices across regional subsidiaries to ensure consistency, compliance, and operational excellence.
• Support the rollout of Group initiatives, systems, and operational policies across regional offices, monitor adoption, and identify opportunities for continuous improvement.
• Partner with Sales, Finance, Regulatory, and Customer Service to improve operational performance and customer satisfaction.
• Work closely with Finance to resolve billing discrepancies and improve collection efficiency.
• Ensure compliance with company policies, regulatory requirements, and audit standards.
• Lead internal/external audits: WSH & GDPMDS standards
• Lead, coach, and develop the Operations & Supply Chain team to build a high-performance culture.
• Set departmental objectives, monitor KPIs, and conduct regular performance reviews.
• Foster collaboration, accountability, continuous improvement, and customer-centric thinking within the team.

Requirements

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related discipline.
• Minimum 8-10 years of experience in operations, supply chain, procurement, inventory management, or logistics, with at least 2 years in a managerial role.
• Experience in the medical device, healthcare, pharmaceutical, or distribution industry is preferred.
• Experience with ERP systems (e.g. SAP) and operational process improvement initiatives.
• Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Experience using AI tools and digital technologies to improve productivity, reporting, or operational processes will be an added advantage.