Customer Service Officer/Executive (Export/Import) @Alps Ave

AIM RECRUIT CONSULTANCY PTE. LIMITED

Date: 3 weeks ago
City: Singapore, Singapore
Salary: SGD 2,500 - SGD 4,500 / mo
Contract type: Full time

Customer Service Officer/Executive (Export) /Mon-Fri, 9am -6.30pm; Alt Sat, 9am -1pm

  • Attend calls and provide flight details to customer upon receiving booking within the SLA.
  • Check on Export Documents accordance to compliance and Airfreight rates apply is correctly.
  • Apply export permit and other export custom documents processed on timely manner
  • Monitor onboard status and informed customer on any abnormality.
  • Liaise with departments to address the concern (Ops , Warehouse , Traffic , planning team)
  • Update on new changes / requirement by airlines or governmental requirement
  • Ensure monthly customer report is submitted.
  • Experience in using CargoWise ERP system

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang

EA Personnel No: R21102570

EA License No: 23C1894

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