Community Outreach Executive

Department: SG Cares VC @ Yishun

Employment Type: Full-time Contract (1 Year)

Duties and Responsibilities

• Volunteer management: Provide support across recruitment, engagement, retention, and recognition of volunteers in Yishun Town.
• Outreach and promotion: Promote volunteerism and foster meaningful engagement with diverse stakeholders.
• Partnership facilitation: Strengthen collaborations between community partners to address the needs of Yishun Town.
• Capability building: Support community partners in enhancing their volunteer management capabilities by offering guidance and sharing development resources.
• Event support: Assist with administration, manpower coordination, public speaking, and logistics for events.
• Digital platforms and database management: Maintain online platforms for community outreach programmes, manage the volunteer management system database, perform administrative data entry, and ensure records are accurate and up to date.
• Ad hoc duties: Undertake any other responsibilities assigned by the parent organisation.
• Weekend availability: Able to work on weekends on an ad hoc basis.

Skills

• Administration and Documentation
• Communication
• Volunteer Management, Development and Coordination
• Volunteer Engagement and Retention
• Interpersonal Skills
• Partnership Development
• Team Player
• Stakeholder Engagement
• Able to work independently
• Community Development
• Strategic Thinking

Qualifications

• Bachelor’s degree in any discipline
• At least 1 year of relevant experience in volunteer management, preferably within the community and social service sector
• Meticulous administration skills with strong written and verbal communication abilities
• Bilingual in Communication
• Excellent people skills and high emotional quotient (EQ)
• Ability to collaborate effectively with internal teams and external partners to ensure smooth coordination and successful execution of volunteer programmes and events
• Ability to plan, execute, and oversee events and engagement activities
• Creative problem‑solving abilities
• Flexibility to adapt to changing circumstances
• Proficiency in Google Workspace and Microsoft Office Suite
• Comfortable with public speaking