International Service Coordinator UP$3800 (Office Hours) #HCY

• Ensure information and records are updated accurately and in a timely manner.

• Maintain proper filing, storage, and disposal of documents in accordance with company policies.

• Respond promptly to enquiries from clients, external partners, and internal stakeholders.

• Coordinate appointments and schedules while ensuring operational guidelines are met.

• Arrange bookings and act as the main point of contact for clients and stakeholders.

• Practice active listening and probing skills to understand requests and identify needs.

• Communicate clearly and professionally when addressing enquiries and requests.

• Provide excellent customer service and support service improvement initiatives.

• Handle feedback, complaints, and challenging situations tactfully, applying appropriate service recovery measures when necessary.

• Coordinate with various departments and stakeholders to ensure a smooth and seamless service experience.

• Support ad-hoc operational and administrative duties as assigned.

• Min Diploma in any discipline

For interested candidates, please send your most recent and updated resume to Sign in to view email

Tsin Chien Yee Sally

R25127272

Recruit Express Pte Ltd

EA License No. 99C4599