Therapeutic Care Worker (Youth Mentor) | Up to S$3,300 + AWS + VB

Working Arrangement: Five-day rotating three-shift roster, including weekends and Public Holidays

Roles & Responsibilities

Our client, an established social service organisation, is seeking a Therapeutic Care Worker to provide trauma-informed care and guidance to adolescent residents within a residential treatment environment.

The successful candidate will work closely with a multidisciplinary team to support residents’ safety, well-being, rehabilitation and personal development.

Key responsibilities include:

• Provide trauma-informed care and daily supervision for adolescent residents.
• Support residents’ physical, emotional, educational, social and mental well-being.
• Supervise residents during daily routines, activities and programmes.
• Assist residents in managing day-to-day challenges while ensuring their welfare and safety.
• Serve as a positive role model and mentor, encouraging responsibility and healthy behaviours.
• Assess, manage and de-escalate conflicts, crises and challenging behaviours.
• Implement therapeutic interventions according to individual care plans.
• Support residents’ rehabilitation, behavioural-management and personal-development goals.
• Maintain accurate documentation, incident reports and shift handover records.
• Collaborate with Social Workers, Psychologists, Counsellors and other professionals.
• Ensure compliance with child-protection, safety and organisational policies.
• Maintain confidentiality, ethical conduct and professional boundaries.

Requirements

• Minimum Diploma qualification in any discipline.
• No prior experience is required; candidates with relevant experience are encouraged to apply.
• Fresh graduates are welcome.
• Experience supporting at-risk youths, children or adolescents is advantageous.
• Basic counselling, communication and interpersonal skills.
• Understanding of trauma, abuse, behavioural issues or mental-health conditions is advantageous.
• Patient, empathetic, emotionally mature and resilient.
• Able to manage challenging situations calmly and professionally.
• Able to work independently and collaborate effectively with a multidisciplinary team.
• Able to commit to a rotating three-shift roster, including weekends and Public Holidays.
• Flexible working arrangements are unavailable due to the residential-care and roster requirements.

Working Hours

• Five-day work week based on roster.
• Rotating three-shift schedule.
• Exact shift hours vary according to operational requirements and roster permutations.
• Rest days are assigned according to the roster.

Salary and Benefits

• Basic salary of S$2,500 – S$3,300 per month.
• Weekday night shift allowance of S$25 per shift.
• Weekend and Public Holiday night shift allowance of S$35 per shift.
• Overtime payment, if applicable.
• Annual Wage Supplement.
• Performance and Organisational Bonus of up to two months.
• Medical benefits.
• 14 days of annual leave.
• Structured training and clinical-development opportunities.
• Trauma-informed care certification opportunities.
• Career progression within the social service sector.
• Employee Assistance Programme.

Interested applicants are invited to apply with an updated resume. We regret that only shortlisted applicants will be contacted.

EA Licence No.: 23C1703

EA Personnel No.: R1762582

EA Personnel Name: Wong Choo Sian, Jabez