F&B Operations Manager (Jakarta)

Are you a passionate F&B operations leader who thrives in a fast-paced environment? We are looking for an experienced Operations Manager to oversee and elevate the performance of our outlets across Jakarta.

This is an exciting opportunity to lead day-to-day operations, build high-performing teams, drive operational excellence, and contribute to the growth of an expanding F&B brand.

What You'll Do

As our Operations Manager, you will be responsible for ensuring operational excellence across all outlets while delivering exceptional customer experiences and achieving business objectives.

Salary & Benefits

Salary: $4,000-5,000/month (+ housing and relocation allowance)

Work Location: Jakarta, Indonesia

Key Responsibilities

• As our Multi-Outlet Operations Manager, you will lead the day-to-day operations of our outlets while playing a key role in driving business growth and operational excellence.

  Your responsibilities will include:

  • Oversee the daily operations of our outlets, ensuring consistent service quality, food standards, cleanliness, and operational excellence.
  • Lead, coach, and develop Outlet Managers and their teams to build a high-performing, customer-focused culture.
  • Drive sales, profitability, and productivity by closely monitoring key performance indicators, labour costs, food costs, and overall outlet performance.
  • Support outlet expansions, operational improvement projects and new outlet launches, ensuring smooth implementation with minimal business disruption.
  • Conduct regular outlet visits and operational audits to ensure compliance with company SOPs, food safety, hygiene, and local regulatory requirements.
  • Collaborate with the internal and external teams to ensure seamless day-to-day operations and successful execution of business initiatives.
  • Review operational workflows and implement process improvements to enhance efficiency, productivity, and customer experience.
  • Prepare operational reports, analyse business performance, and recommend strategies to drive continuous improvement and sustainable growth.
  • Undertake additional projects and adhoc responsibilities as assigned to support the company's growth and expansion plans.

Requirements

• Minimum 3 years of experience in the F&B industry or minimum 3 years with management experience

• Strong understanding of multi-unit operations, P&L management, budgeting, and cost control.

• Willing to travel regularly between outlets within Jakarta

• Self-motivated, resourceful, and able to manage multiple projects independently

Kindly include the following in your application:

• Current and expected salary

• Earliest availability / Notice period

• Reason for leaving your current or previous employment

Only shortlisted candidates will be contacted.